Privacy Policy
This policy explains what information this website collects, why we collect it and what you can ask us to do with it.
Who is responsible for your data
This website and the inquiries sent through it are handled by:
- Company
- Shenzhen Xinhongyuan Bag Co., Ltd.
- Brand
- XHYhair
- Address
- Unit 201, Building 1, No.11, Zone Xinyi-1, Zhangcun Village, Junzibu Community, Guanlan Subdistrict, Longhua District, Shenzhen City, Guangdong Province, China
- +86 136 8494 0320
- +86 136 8494 0320
What we collect
When you send an inquiry, we receive the details you enter in the form:
- Your name, work email address and business type
- Your estimated order volume
- Optional details: company name, WhatsApp or phone number, selected products or models, customization needed and project details
- The page where you first arrived on our site (including its query string), the page you sent the form from, the referring website and the position of the form on the page. For visitors who must give consent first and have not accepted analytics cookies, and for visitors who have turned analytics off in Cookie Settings, we record only the page you sent the form from, not the page where you first arrived.
- Your time zone, as reported by your browser
- The country of your connection, as determined by our hosting provider, and your browser's user agent
- The time the form was sent and how long it took to fill in, which helps us filter spam
We may also collect analytics data with Google Analytics and Microsoft Clarity to understand how visitors use this site. For visitors from the United Kingdom, Ireland, the European Economic Area and Switzerland, and visitors whose country cannot be determined, these tools load only after you accept analytics cookies. For visitors from other regions, they load by default, and you can turn them off at any time in Cookie Settings.
Why we use it and our legal basis
- Analytics for visitors from the United Kingdom, Ireland, the European Economic Area and Switzerland, and visitors whose country cannot be determined: based on your consent.
- Analytics for visitors from other regions: based on our legitimate interest in understanding how our website is used. You can turn analytics off at any time in Cookie Settings.
- Your inquiry, contact details, the pages and referring website, and your country: to reply to your inquiry and to take the steps you ask for before an order. This is based on our legitimate interest in answering business inquiries and on steps taken at your request before entering into a contract.
Cookies and browser storage
- Session storage keeps the models you select on product pages, so they can be added to your inquiry. It is cleared when you close the browser tab.
- Session storage also keeps the first page you landed on. For visitors from the United Kingdom, Ireland, the European Economic Area and Switzerland, and visitors whose country cannot be determined, this happens only after you accept analytics cookies; for visitors from other regions, it happens by default and stops if you turn analytics off in Cookie Settings.
- Local storage keeps your cookie choice, so we do not ask you again.
- Analytics cookies: for visitors from the United Kingdom, Ireland, the European Economic Area and Switzerland, and visitors whose country cannot be determined, they are set only after you accept them. For visitors from other regions, they are set by default. If you choose Reject in Cookie Settings, analytics stays off from the next page you open.
You can review or change your cookie choice here:
Sharing and international transfers
We do not sell your personal information. Inquiries are stored in Cloudflare D1, a database service from our hosting provider, and are handled by our factory team in Shenzhen, China.
When an inquiry arrives, its contents are sent to our team by email and by a chat message notification, so we can reply quickly.
To block automated spam, the inquiry form uses Cloudflare Turnstile. When you send the form, your IP address is passed to Cloudflare only to run this check; we do not store it with your inquiry.
How long we keep it
We keep inquiry records for 3 years.
If you ask us to delete your inquiry, we will delete it at any time.
Your rights
You can ask us to give you access to, correct or delete the information we hold about you, and you can withdraw your consent to analytics, or turn analytics off, at any time in Cookie Settings. We do not sell or share personal information for cross-context behavioral advertising, as described in the California Consumer Privacy Act (CCPA). To make a request, contact us using the details above.